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Professional Assistant (Boss Whisperer)

Categories: Business, In Person, Virtual
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About Course

The Professional Assistant (Boss Whisperer) course equips executive assistants with a comprehensive skill set tailored for high-level support roles. Participants will delve into key aspects of executive support, including role responsibilities, professional ethics, and communication mastery. With a focus on practical techniques for managing schedules, prioritizing tasks, and engaging stakeholders, the course provides executive assistants with the knowledge to foster meaningful relationships and contribute effectively within their organizations. Furthermore, this program emphasizes leadership abilities, enabling participants to influence without formal authority and lead by example.

The curriculum, presented through interactive sessions, case studies, and structured lessons, is designed to build confidence and competence in handling the unique demands of executive support roles.

Course Duration:
3 days

Training Schedule:

DAY 1:
9:00 – Registration & Tea
9:30 – Session Begins
12:00 – Lunch
12:45 – Session Resumes
14:45 – Break & Tea
15:00 – Session Resumes
16:30 – Session Ends

DAY 2 & 3:
09:00 – Session Begins
10:30 – Break & Tea
10:45 – Session Resumes
12:30 – Lunch
13:15 – Session Resumes
14:45 – Break & Tea
15:00 – Session Resumes
16:30 – Session Ends

What Will You Learn?

  • In-depth understanding of the executive assistant role, ethics, confidentiality, and executive-assistant dynamics.
  • Mastery of professional communication, including email etiquette, formal correspondence, and stakeholder interaction.
  • Proficiency in managing calendars, scheduling meetings, minute-taking, and travel logistics.
  • Skills for prioritizing tasks, organizing workloads, and applying effective time management.
  • Personal development through networking, stress management, and understanding managers’ communication styles.
  • Techniques for leadership and influence, fostering positive work environments, and driving outcomes.

Course Content

Introduction to the role of an executive assistant
Comprehensive overview of core responsibilities and executive-assistant dynamics, with an emphasis on ethics and confidentiality.

  • Email etiquette, report writing, conflict resolution, and stakeholder engagement.

Calendar management
Tools and techniques for scheduling, meeting preparation, and travel logistics.

Manage your workload
Prioritizing tasks, adapting to changes, and organizing workloads efficiently.

Soft skills and Personal development
Personal growth strategies, including stress management, networking, and self-awareness.

Leadership & Influence
Developing leadership skills to influence without formal authority.