Work Smarter Workplace Essential Skills

About Course

Workplace skills empower individuals to contribute value to a business, enhancing their careers and benefiting the company. They enable employees to drive change, fulfill job responsibilities effectively, and adapt to modern work methods. Essential for ongoing learning and workplace proficiency, these skills support individuals in various industries and levels of complexity

Duration:
60 hours / 10 days

Training Schedule:
9.00 am – Registration & Tea
9.30 am – Session Begins
12.00 pm – Lunch
12.45 pm – Session Resumes
2.45 pm – Break & Tea
3.00 pm – Session Resumes
4.30 pm – Session Ends

Understand employer and employee responsibilities, fostering a productive and respectful workplace culture.
Gain insight into South Africa's employment landscape, including legal requirements and career advancement strategies.
Master time management, task prioritization, and effective work organization.
Develop performance evaluation skills, including setting KPIs, conducting performance reviews, and resolving conflicts.
Explore the impact of external factors on business, such as economic, legal, and societal influences.
Learn essential workplace ethics, including integrity, accountability, and ethical decision-making.

Course Content

The workplace environment and employer / employee responsibilities
Identify responsibilities in the workplace environment of an employer and employee.

Draft Lesson
Sample Quiz

Employment
Learners will learn about South Africa's employment landscape, including sector opportunities, valued skills, hiring processes, and legal compliance for career advancement.

The Organisation of Work
Learners will comprehend working environments, use planning tools for time management and task prioritization. Adjusting work plans, reporting deadlines, and seeking assistance if needed.

Concepts Related to the Employee’s Performance of Work
Learners will understand KPI systems, goal setting, and appraisal methods. Carrying out performance conversations, conflict resolution, decision-making, designing goals, and targets.

Employer Organisations
Learners will understand the history and role of employer organizations in various sectors, legal frameworks, and labour relations laws. Proficient and practical skills in negotiation, conflict resolution, and leadership.

External Environments in Which Organisations Operate
Learners will understand the external environment and factors impacting businesses, such as economics, politics, laws, society, and technology, and how to navigate these factors.

Employer-Employee Relationships
Upon completion, learners will understand employer-employee relationships and the vitality of positive workplace culture and productivity. Key aspects are trust, respect, conflict resolution, and negotiation skills.

Workplace Health and Safety
Learners will be capable of identifying safety and legal provisions relating to the work and responsibilities of an employer and employee.

Understand and Apply Work Ethics, Norms, and Values
Form an understanding of work ethics, gain knowledge on principles such as integrity and accountability, decision-making, and apply ethics in real-world scenarios. Analyse situations and make ethical decisions.

Ethics At Work
Learners will have a well-rounded understanding of ethics and how to apply work ethics, norms and values in the workplace.

Employer Organisations
After completing this module, learners will understand the different communication styles and focus on effective communication, critical thinking, and maintaining healthy working relationships by understanding the organization they work for and its culture.

Current Trends Influencing Work
Learners will understand how outside factors affect and shape the workplace and will be able to identify factors contributing to its ever-changing state after the COVID-19 pandemic.

About Course

What Will You Learn?

Course Content

The workplace environment and employer / employee responsibilities Identify responsibilities in the workplace environment of an employer and employee.

Draft Lesson

Sample Quiz

Employment Learners will learn about South Africa's employment landscape, including sector opportunities, valued skills, hiring processes, and legal compliance for career advancement.

The Organisation of Work Learners will comprehend working environments, use planning tools for time management and task prioritization. Adjusting work plans, reporting deadlines, and seeking assistance if needed.

Concepts Related to the Employee’s Performance of Work Learners will understand KPI systems, goal setting, and appraisal methods. Carrying out performance conversations, conflict resolution, decision-making, designing goals, and targets.

Employer Organisations Learners will understand the history and role of employer organizations in various sectors, legal frameworks, and labour relations laws. Proficient and practical skills in negotiation, conflict resolution, and leadership.

External Environments in Which Organisations Operate Learners will understand the external environment and factors impacting businesses, such as economics, politics, laws, society, and technology, and how to navigate these factors.

Employer-Employee Relationships Upon completion, learners will understand employer-employee relationships and the vitality of positive workplace culture and productivity. Key aspects are trust, respect, conflict resolution, and negotiation skills.

Workplace Health and Safety Learners will be capable of identifying safety and legal provisions relating to the work and responsibilities of an employer and employee.

Understand and Apply Work Ethics, Norms, and Values Form an understanding of work ethics, gain knowledge on principles such as integrity and accountability, decision-making, and apply ethics in real-world scenarios. Analyse situations and make ethical decisions.

Ethics At Work Learners will have a well-rounded understanding of ethics and how to apply work ethics, norms and values in the workplace.

Employer Organisations After completing this module, learners will understand the different communication styles and focus on effective communication, critical thinking, and maintaining healthy working relationships by understanding the organization they work for and its culture.

Current Trends Influencing Work Learners will understand how outside factors affect and shape the workplace and will be able to identify factors contributing to its ever-changing state after the COVID-19 pandemic.